Returns & Exchanges Policy

At Molecule-Perfume, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Return

Contact our customer concierge team with your order number to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.

2

Pack Securely

Place the unused perfume in its original designer packaging and secure it inside a sturdy shipping box to prevent damage during transit.

3

Ship the Parcel

Affix the provided return label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing